My encoder won't connect

Common causes for this include:

Another DJ/Audio Streaming Encoder is already connected
SHOUTcast can only have a single DJ connected/Encoder at a time. You can check if another DJ/Encoder is connected by going to the overview page of your account and clicking the link directly under "Full Server Address" to access your server DNAS status page.

The connection to the server is blocked by a firewall or filter
Many school or workplace networks block or filter traffic to non-standard ports, if you are on such a network, provide your IT administrator with the address and port of your server and ask your administrator to unblock it if it's been blocked.


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